Author Archives: drmullin

Why every journalist should know about metrics

Image representing Google Analytics as depicte...
Image via CrunchBase

SEO, CMS and analytics may not mean anything to you right now, but after you read this I hope they will.

Recently, the Columbia University Graduate School of Journalism invited Megan Berry (@meganberry on twitter) to come and give a presentation about her company Klout. In a nutshell, they tell you how much impact and reach your twitter account has based on a wide variety of different factors such as how many times you’ve been retweeted, the “true reach” of your tweets, the people you should follow and who is following you, and a bunch of other stuff. This presentation came on the heels of my introduction to Google Analytics (I know, I know, I’m late. But then again, so are most journalists-hence the blog post).

Between my new knowledge of Analytics and my introduction to my new obsession with Klout, I’ve done some thinking and come to the conclusion that all journalists, no matter what type (print, broadcast, web, etc.) should have not just a basic understanding of metrics, but a sophisticated enough understanding to truly appreciate the impact of their personal websites and tweets.

As we all know, having a twitter account and a website are almost as essential to a journalist as having pin and paper. But what’s the point of having these things if you don’t even know how many people are looking at your content? I recently wrote a blogpost about WikiLeaks (see “Who’s afraid of the big bad WikiLeaks?“) and something interesting happened. As I always do, I posted a link to the new blogpost on Facebook and twitter. When I looked at my metrics, I saw that my friend Ahmed Al Omran had linked to my post from his well known Saudi Jeans blog and I was getting hits from North Africa, Russia, China, and South America as a result. I gained 30 twitter followers, and my Klout score went from a measly 39 to a respectable 43 (I’m currently sitting on a 46).

In just one day 200 people looked at my website. that may not seem like a lot to you, but considering that I was usually averaging about 20 or 30 a week, this was pretty big to me. I’ve seen my numbers consistently stay high after monitoring my metrics and I’m more engaging with my twitter followers because I’ve become aware of the fact that someone outside of my friends actually care about what I’m doing online.

I was somewhat aware that I should be monitoring my online presence, but actually being able to quantify it in a tangible number is really awakening. Think about all the tweets or blogposts you’ve posted. Do you know how many people have seen them? What impact did your online action have on your community?

If you happen to stumble across some major breaking news story and you want to reach people, how will you know how many people you actually impacted? Knowing your metrics is important. If you haven’t gotten around to it yet, you should start.

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Thursday
30
December 2010

Who’s afraid of the big bad WikiLeaks?

Julian Assange, WikiLeaks, at New Media Days 09
Image by New Media Days via Flickr

There’s been a lot of fuss lately over Mr. Julian Assange. For those who may have been living under a rock, he’s the person responsible for the creation of WikiLeaks.

Whatever your feelings may be towards him or his company, hear me out first. In my ethics class yesterday Emily Bell, director of the Tow Center for Digital Journalism at Columbia’s J-School, came to speak and we had a very rousing discussion about what makes Mr. Assange any different than a major news organization. The immediate answer was that he has broken the law, violated national security, and has caused a deterioration of diplomatic relations. But has he really?

If you look at the situation a little differently, I think you may find yourself in the middle of the road. For starters, WikiLeaks is a nonprofit, meaning Assange has absolutely no financial incentives from releasing this information. He also has a very similar mission to that of most news organizations. Let’s analyze:

Abridged mission statement of The New York Times:

“The Company’s core purpose is to enhance society by creating, collecting and distributing high-quality news, information and entertainment.”

Abridged mission statement of WikiLeaks:

“WikiLeaks is a not-for-profit media organization. Our goal is to bring important news and information to the public.”

Now are those two things so different?

Continue Reading…

Saturday
11
December 2010
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Late nights & airline flights: what it takes to survive in journalism

It’s funny, you never know when things will snow ball out of your hand. Kind of like journalism-you never really know what to expect and it seems that at the most bizarre moments the most important things happen.

As I glided off the AirTrain and into the check-in line at jetBlue’s gorgeous Terminal 5 at the John F. Kennedy International Airport last Monday, my iPhone 4 rang and it was a number I didn’t recognize. I usually don’t answer unknown numbers, but something made me pick up the call. I’m glad I did, it was Rob Hooker, Deputy Managing Editor of the prestigious St. Petersburg Times. Here I was about to face either an enhanced pat down or a full body scan and this man was telling me I was a finalist for the internship program.

Continue Reading…

Thursday
02
December 2010